1. Introduction
This Cookie Policy explains how TeksiMap uses cookies and similar technologies when you visit our website or use our mobile application. This policy should be read alongside our Privacy Policy, which explains how we use your personal information.
By using our service, you consent to our use of cookies in accordance with this policy.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website or use an application. They help websites and apps remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and more useful.
Cookies are essential for the proper functioning of many websites and applications, including TeksiMap. They help us provide you with a better experience by remembering your preferences and analyzing how you use our service.
3. How We Use Cookies
We use cookies for several important purposes:
- Essential Functionality: To ensure our service works properly and securely
- User Experience: To remember your preferences and settings
- Performance: To analyze how our service is used and improve its functionality
- Personalization: To provide you with relevant content and features
- Security: To protect against fraud and ensure secure authentication
- Analytics: To understand user behavior and improve our service
4. Types of Cookies We Use
4.1 Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled. They include:
- Authentication cookies that keep you logged in
- Security cookies that protect against fraud and unauthorized access
- Session cookies that maintain your session while using the service
- Load balancing cookies that ensure optimal performance
4.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our service by collecting and reporting information anonymously. They include:
- Google Analytics cookies to track page views and user behavior
- Performance monitoring cookies to identify and fix technical issues
- Error tracking cookies to improve service reliability
- Usage statistics cookies to understand feature popularity
4.3 Functional Cookies
These cookies enable enhanced functionality and personalization. They include:
- Language preference cookies
- Theme and display preference cookies
- Route history and favorite location cookies
- User interface customization cookies
4.4 Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. These include:
- Mapbox cookies for mapping and location services
- Social media cookies for sharing features
- Advertising cookies (if applicable) for relevant content
- Payment processor cookies (if applicable)
5. Cookie Duration
5.1 Session Cookies
These cookies are temporary and are deleted when you close your browser or app. They are used to maintain your session and provide essential functionality.
5.2 Persistent Cookies
These cookies remain on your device for a set period or until you delete them. They are used to remember your preferences and provide personalized experiences.
5.3 Third-Party Cookies
The duration of third-party cookies is determined by the respective third-party service providers and is subject to their privacy policies.
6. Managing Your Cookie Preferences
You have several options for managing cookies:
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Allow only essential cookies
- Delete existing cookies
- Set preferences for specific websites
6.2 Mobile App Settings
For mobile applications, you can manage cookie preferences through your device settings or within the app itself, if such options are available.
6.3 Third-Party Opt-Outs
Some third-party services provide opt-out mechanisms for their cookies. We will provide links to these opt-out pages where applicable.
Important: Disabling certain cookies may affect the functionality of our service. Essential cookies cannot be disabled as they are necessary for the service to work properly.
7. Specific Third-Party Cookies
7.1 Mapbox
We use Mapbox for mapping and location services. Mapbox may set cookies to improve map performance and provide location-based features. You can learn more about Mapbox's cookie practices in their privacy policy.
7.2 Google Analytics
We use Google Analytics to understand how users interact with our service. Google Analytics uses cookies to collect information about your use of our website. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Email: cookies@teksimap.co.za
Address: 88 Marshall Street, Johannesburg CBD, 2001
Phone: +27 71 234 5678