Terms of Service

Last updated: January 15, 2025

1. Agreement Overview

By accessing and using the TeksiMap application and services, you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and TeksiMap regarding your use of our mobile application, website, and related services.

2. Service Description

TeksiMap is a transportation information platform designed to provide information about minibus taxi routes, fares, schedules, and navigation assistance in South Africa. Our services include:

  • Route planning and navigation assistance
  • Real-time taxi route information
  • Fare estimates and pricing information
  • Location-based services and mapping
  • User-generated content and route contributions
  • Community feedback and support features

While we strive to maintain accurate and up-to-date information, we cannot guarantee the absolute accuracy or completeness of all data, as transportation conditions may change rapidly.

3. Eligibility and Account Requirements

  • You must be at least 18 years old to use this service
  • You must provide accurate and complete registration information
  • You are responsible for maintaining the security of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • You may not create multiple accounts or share your account with others

4. Location Services and Permissions

TeksiMap requires access to your location to provide accurate route planning and navigation services.

  • You must grant location permissions for optimal service functionality
  • Location data is used solely for providing transportation services
  • You can disable location services at any time through your device settings
  • Disabling location services may limit app functionality
  • We do not track your location when the app is not actively in use

5. User-Generated Content and Contributions

TeksiMap allows users to contribute route information, feedback, and other content.

  • You retain ownership of content you submit, but grant us a license to use it
  • You are responsible for the accuracy and legality of content you contribute
  • We reserve the right to review, modify, or remove user-generated content
  • You may not submit false, misleading, or harmful information
  • Contributions must comply with all applicable laws and regulations

6. Acceptable Use and Prohibited Activities

You agree not to use the service for any illegal or unauthorized purposes, including:

  • Violating any applicable laws or regulations
  • Harassing, threatening, or harming other users
  • Attempting to gain unauthorized access to our systems
  • Interfering with or disrupting the service
  • Using automated tools to access the service without permission
  • Attempting to reverse engineer or copy our technology
  • Using the service for commercial purposes without authorization

7. Third-Party Services and Content

TeksiMap integrates with third-party services and may display content from external sources.

  • We are not responsible for third-party content or services
  • Third-party services have their own terms and privacy policies
  • We do not endorse or guarantee third-party content accuracy
  • Your use of third-party services is at your own risk

8. Intellectual Property Rights

All content, features, and functionality of the TeksiMap service, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of TeksiMap and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our express written permission.

9. Privacy and Data Protection

We collect and process user data in accordance with our Privacy Policy and applicable data protection laws. By using TeksiMap, you agree to:

  • The collection and use of your personal information as described in our Privacy Policy
  • The use of cookies and similar tracking technologies
  • Receiving communications from us about service updates and improvements
  • Our processing of your data for service provision and improvement

10. Disclaimers and Limitations of Liability

TeksiMap provides route information as a guide only. Important disclaimers include:

  • We are not a transportation provider and do not operate taxi services
  • Route information may be inaccurate, incomplete, or outdated
  • We do not guarantee the safety, reliability, or availability of any transportation service
  • Fares and schedules are estimates and may vary
  • We are not responsible for delays, cancellations, or service disruptions
  • We do not accept liability for any loss or damage arising from your use of the service

11. Indemnification

You agree to indemnify and hold harmless TeksiMap, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the service, violation of these terms, or infringement of any rights of another party.

12. Termination

We may terminate or suspend your access to the service at any time, with or without cause, with or without notice. You may terminate your account at any time by contacting us.

Upon termination, your right to use the service ceases immediately, and we may delete your account and associated data in accordance with our data retention policies.

13. Dispute Resolution

Any disputes arising from the use of our service will be governed by the laws of South Africa. You agree to first attempt to resolve any disputes informally by contacting us. If informal resolution is unsuccessful, all disputes shall be resolved through arbitration in Johannesburg, South Africa, in accordance with the rules of the Arbitration Foundation of South Africa.

14. Service Modifications and Updates

We reserve the right to modify, suspend, or discontinue the service at any time, with or without notice. We may also update these terms periodically. Continued use of the service after changes constitutes acceptance of the new terms. We will notify users of significant changes through the app or email.

15. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, network failures, or other unforeseeable events.

16. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

17. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@teksimap.co.za

Address: 88 Marshall Street, Johannesburg CBD, 2001

Phone: +27 71 234 5678